Solutions

Recording, Reporting & Monitoring

Our systems can record audio, video and text and can monitor and report on the location of radios for health and safety and for accountability.

If you need to monitor the movements of you employees and assets we can offer a range of solutions.

What’s possible?

  • Recording voice and text communications
  • Monitoring staff availability
  • Logging all activity with a search facility

What’s the benefit?

  • Accountability. In the event of a claim, e.g.‘slip and trip’, a report detailing the response can be evidenced
  • Training. Staff reactions to incidents can be monitored to aid future training

Voice and Text Recording

Just as many companies will now record telephone conversations to ensure the legal protection of their staff and organisation, in these litigious days many choose to enable their radios with voice and text recording. If your staff members are likely to find themselves in a difficult situation where they may later be challenged in court, the capacity to refer to recorded evidence could save months of expensive litigation. Traffic wardens and transport staff are among the clients who benefit from this feature.

On and Off Duty Monitoring

With CALM it is easy to see at a glance which radios are on or off at any one time. Rather than wasting time unsuccessfully trying to reach an employee whose radio is off, you can easily see who else is nearby and able to respond.

Reporting

CALM provides extensive reporting capabilities. It can record all activity, including the location and route of radios during a shift as well as all messages and conversations, and allow you access the information easily. For example, you can easily check when radios were on and off and trace back arrival times and routes of employees such as refuse collectors, traffic wardens and security guards.

What’s possible?

  • Recording voice and text communications
  • Monitoring staff availability
  • Logging all activity with a search facility

What’s the benefit?

  • Accountability. In the event of a claim, e.g.‘slip and trip’, a report detailing the response can be evidenced
  • Training. Staff reactions to incidents can be monitored to aid future training

Voice and Text Recording

Just as many companies will now record telephone conversations to ensure the legal protection of their staff and organisation, in these litigious days many choose to enable their radios with voice and text recording. If your staff members are likely to find themselves in a difficult situation where they may later be challenged in court, the capacity to refer to recorded evidence could save months of expensive litigation. Traffic wardens and transport staff are among the clients who benefit from this feature.

On and Off Duty Monitoring

With CALM it is easy to see at a glance which radios are on or off at any one time. Rather than wasting time unsuccessfully trying to reach an employee whose radio is off, you can easily see who else is nearby and able to respond.

Reporting

CALM provides extensive reporting capabilities. It can record all activity, including the location and route of radios during a shift as well as all messages and conversations, and allow you access the information easily. For example, you can easily check when radios were on and off and trace back arrival times and routes of employees such as refuse collectors, traffic wardens and security guards.

 

Read The Glades, Bromley case study, which demonstrates the benefit of recording and reporting.

CSE Chatterbox Alarm Location Monitoring (CALM) systems can monitor staff movements outside using GPS tracking and indoors using Bluetooth beacons. Movement of personnel shows in on screen on schematics.

What’s possible?

  • Internal and external location monitoring of staff
  • Real-time reporting on an on-screen schematic
  • Automatic functions when entering zone
  • Reporting and audit functions

How it works indoors

Bluetooth location beacons automatically record staff movements

  • Battery operated or mains powered
  • Minimal installation, no external wiring
  • Can be sealed for outdoor use
  • Wireless programming

Information presented on schematics

  • On receipt of an alarm, the screen automatically centres on the radio user
  • Unlike GPS tracking, which provides a location in 2D, Bluetooth provides a 3D location, so for example in a shopping centre you can locate not only which area, but also which floor the radio user is on. A summary tab shows all radio users status

How it works outdoors

  • Staff movements are monitored using GPS
  • GPS is automatically disabled within the Bluetooth area and resumes when leaving. Personnel can be monitored indoors and outdoors on the same system
  • Information is presented on maps
  • No permanent internet connection needed

What’s the benefit?

  • Real time monitoring of staff movements
  • Reduces time taken to report an incident
  • Historic proof of staff locations if required

 

Read our Thames Water case study, which demonstrates the use of location monitoring for health and safety.

If you need to monitor the movement of specific personnel functions e.g. security, cleaners etc. around your premises the Hytera PD415 Patrol System offers competitively priced real-time Guard Tour (or Tour Guard if you prefer) tracking management.  The system is comprised of a Patrol Radio (the PD415),  Receiving Station, Patrol Checkpoints and Patrol Software.

The Hytera PD415 DMR (Patrol Radio) has a built in RFID reader that enables it to read information from RFID tags (Patrol Checkpoints) simply by being put in close proximity. The Patrol Checkpoint (see image) can be located around your premises, wherever necessary, to form your guard tour. The information collected by the Patrol Radio is sent automatically to a Receiving Station using the radio’s auto transmission feature.If any of the Patrol Checkpoints are out of radio coverage  the radio will store the information and transmit to the Receiving Station when it is back in range. The Receiving Station is connected to a PC with the necessary Patrol Software loaded on to it. 

We can supply everything you require to set up a Hytera PD415 Patrol System, just call us to discuss your requirements and to get a no obligation quotation. We can also advise on the additional features the System offers, including one-touch alarm on radio, patrol data resend, setting patrol plan, data query, data backup, etc. should you require them. FYI:  Hytera also offers the open API of PD41X for developing your own application. 

CSE Chatterbox Alarm Location Monitoring (CALM) systems allow you to establish geo-fences around a particular area and triggers an alarm if a radio passes into or out of it – this is particularly useful, for example, in restricting access to hazardous areas or in the case of AVLs, detecting vehicle thefts from an unmanned depot at night.

The external GPS/ automatic vehicle location (AVL) tracking feature enables the digital mobile radios (DMR), hand portable or mobile, to serve as a GPS tracker so that the location of an individual or vehicle can be immediately identified. Not only does this have security implications – for example vehicle radios can be set up to trigger an alarm should a vehicle move between certain hours or outside a designated area, or help can be dispatched to the exact location in case of an individual in need of assistance – but it also enables you to monitor progress along a route and estimate arrival times.

Local council refuse collection and gritting services, commercial couriers and security companies are among the many customers who benefit from the GPS/AVL feature.